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Dear ANTONY BRIDGER, just to let you know how pleased we are with our car, we love it. Also thank you for looking after us and sorting the purchase out so smoothly and pleasantly. A world away from the “big” garages and shifty salesman we have dealt with previously! Thank you for sending me the CD left in my old car. We shall know where to come next time we want to change our car. Best wishes Liz & Bill
Purchased our first car from Matlock Ford’s in May. I found the car on their website and we viewed and collected within a week. Both Anthony and Irwin were really helpful and our little Fieta is a absolute dream to drive. Will defiantly be going back in a few years should we decide to trade in. Thank you.
Just purchased a Ford ST from Matlock Ford, efficient and excellent service, dealt with Anthony Bridger, no pushy sales tecniques. Great car, good price and trade in.really pleased with it. Would definitely recommend this dealership.
Just a quick thankyou to david for helping me to update my satnav on my focus titanium navigation . Great customer service as ive had the car 3 years it means when i renew my car i will be back to Matlock Ford.
I would like to say a big thank you to both David and Kerrie for their excellent customer service skills. David was pro-active when I needed a garage for my car to be towed to on a Sunday. No issues, just everything made easy.
Kerrie is incredibly consistent with every customer interaction, from putting my Mont Blanc pen to one side whilst left in the car to being on top of every call and question that I’ve asked.
I’ve had a tough time with my new car over the last two weeks with one problem after another, but I do need to recognise the effort and commitment from the team at Matlock Ford. A great example of customer service at it’s best. I’ve personally phoned today to pass on my feedback with regard to Kerrie and would like my comments passed directly onto the family who own the business as she is a real credit to you.
Please contact me further if you require any further information from me.
Just bought my new Fiesta ST Line the family’s 7th purchase from Matlock Ford. What can I say but yet again brilliant service from all from sales, service and the cleaning guys. A big thank you to David, John, And Tony for all you hard work from me ordering the car some time ago to delivery on first of May. Will be back again in 18 month to 2 years to purchase another.
Today I have taken delivery of a ford fiesta 1.6tdci titanium. To say the car is 5 years old it is absolutely imaculate both inside and out and drives like a dream. From my first contacting the dealership by telephone to my visiting them, the staff have been so friendly and open. What you see is what you get with Matlock ford. A complete pleasure. Many thanks.
Once again back to Matlock Ford for purchase number 9.
I will never go anywhere else Matlock Ford have always treated me fair and David Evans my personal salesman was there to help me once again. He made this so easy and it was a pleasure to deal with him.
I am now the proud owner of a new Ford Edge Titanium. What a car and so easy to drive. It has everything on it that makes life easier driving. I’m so impressed. Thank you again Matlock Ford and especially David Evans.
See you soon when the wife’s car is due for changing.
Bless you all
Derek Burnett. BEM
Doing business with Matlock Ford is always a pleasure. Good to see you again, David. Love the KA+. We feel very at home with you guys, and couldn’t be more happy with the service we receive from all the team. Thanks once again guys!
I came into your show room late last night and this morning wanting to have a look at a ford zetech for a company car, after hours of driving and going to four other ford garages where me and me partner were basically pushed out of the door by uninterested salesman once I mentioned that I was looking for a company car and they weren’t going to get a ‘quick sale.’ However you guys were totally different your sales executive ‘Antony’ was extremely helpful towards me and my partner, even though knowing he wasn’t going to get my business he still continued to book me in for a test drive. I just wanted to say a massive thank you to Antony and the rest of the sales team for your exceptional customer service, even though you won’t be getting my business this time I will deffinatly be recommending and sending people your way!
Many thanks and well done Ford Matlock