If you have any views or ideas about our website or would like to comment on the service you have received from Matlock Ford, please post details here.
Due to recent abuse of our guestbook from ‘spam’ e-mail , all entries will be checked that they are genuine prior to being displayed on the website.
** Matlock Ford may contact you in the future regarding promotions or special offers. However, We WILL NOT pass your details onto third parties. If you do not wish to be contacted by us in the future, please select No from the drop down list.
*** Your Email address WILL NOT be displayed on the website.
Once again back to Matlock Ford for purchase number 9.
I will never go anywhere else Matlock Ford have always treated me fair and David Evans my personal salesman was there to help me once again. He made this so easy and it was a pleasure to deal with him.
I am now the proud owner of a new Ford Edge Titanium. What a car and so easy to drive. It has everything on it that makes life easier driving. I’m so impressed. Thank you again Matlock Ford and especially David Evans.
See you soon when the wife’s car is due for changing.
Bless you all
Derek Burnett. BEM
Doing business with Matlock Ford is always a pleasure. Good to see you again, David. Love the KA+. We feel very at home with you guys, and couldn’t be more happy with the service we receive from all the team. Thanks once again guys!
I came into your show room late last night and this morning wanting to have a look at a ford zetech for a company car, after hours of driving and going to four other ford garages where me and me partner were basically pushed out of the door by uninterested salesman once I mentioned that I was looking for a company car and they weren’t going to get a ‘quick sale.’ However you guys were totally different your sales executive ‘Antony’ was extremely helpful towards me and my partner, even though knowing he wasn’t going to get my business he still continued to book me in for a test drive. I just wanted to say a massive thank you to Antony and the rest of the sales team for your exceptional customer service, even though you won’t be getting my business this time I will deffinatly be recommending and sending people your way!
Many thanks and well done Ford Matlock
Recently bought a C Max Diesel from Dave Evans. Bought the car over the phone almost immediately just going off the website details. Could not fault the service and was really pleased with the car. Have bought from Matlock Ford previously and would not hesitate buying again. A very happy customer. Thank You.
My partner bought his Kuga from Matlock Ford and the service he received from Antony Bridger was excellent. So much so that I returned a couple of months later and purchased a Fiesta when once again the service from Antony was excellent. Today my partners Kuga was booked in for a service and we had told them that we would wait for the vehicle. We duly dropped it off at 10.30am and were told it would take a couple of hours so we returned at 12.30 and were given cups of coffee as the service “hadn’t quite finished”!!! Having waited for well over an hour I asked how much longer we were likely to have to wait only to be told that no one was working on the vehicle at that time as it was lunch time!! We eventually got the vehicle back at 2pm – an hour and a half later than first told! We even had to request that it not be washed and vacuumed as we couldn’t wait any longer. Obviously we found this whole experience very unsatisfactory as we were not kept informed at all as to why we were having to wait so long. This has tarnished our view of Matlock Ford and makes it highly unlikely that I will return when the service is due on my vehicle. All that was needed was to have been kept informed. Extremely disappointing!!
We have used matlock Ford on several occasions for a number of our company vehicles . never had a problem always found the staff to be very friendly and helpful . And especially kerri Harris on the front desk. So helpful, friendly and always happy . A total credit to Matlock ford .
Hi, Antony and Irving
Thanks for the excellent customer service !!
I brought a Ford Fiesta ST Line from ford matlock today and my experience was amazing!
I came from Leicester to collect and its an amazing car I LOVE IT!
They both did everything that the both said they would, they treated me with respect and I wouldn’t hesitate to come back and buy another car from ford matlock.
I have had issues with my brand new shape fiesta brought in evans halshaw Leicester and I wished I would have came here first they really are both amazing salesmen.
Thankyou very much once again.
Kind regards Daniel Brewin
Thank you to Anthony Bridger for sourcing my S Max from Ford Direct. The car is absolutely brilliant and the service has been first class. Anthony has now sold me three cars over recent years. Having enquired at state of the art franchises (Audi, BMW, VW) I was much happier dealing in a more traditional manner. The whole process was stress free, straight forward and quick.
Just purchased my second car from Dave Evens and was treated to the usual fantastic service. I have been a customer with the first car that I had (a Mondeo) for 3 years and have nothing but praise for all the staff – Kerri was really good in the service department. Many thanks to you all. Ken Bailey.
What a great buying experience 🙂 After getting a bit disillusioned by the lack of choice and attitude of main dealers in the South West, we spotted the Mondeo we wanted online at Matlock Ford. After having a couple of no messing calls with them we drove 4 hours up from Devon to do a deal. They matched the best trade-in offer we had received and buying a pre-registered car from them saved us thousands too. It was a pleasure dealing Dave Evans and Irvine Pilgrim. How often can you say that about car salesmen?